Virtual office: frequently asked questions

Best of all, this question is answered by Wikipedia.

Rue de Grand-bigard 14, 1082, Berchem-St.-Agathe. Our office on Google Maps.
Brusselsesteenweg 18A, 1730, Asse. Our office on Google Maps.

It will be the address of your virtual office in Belgium.

Simply fill in the online subscription form and within an hour after filling your virtual office is functional.

The rent contract has 1-year duration with the possibility to stop it any moment from 4-st month without any penalty.

Office Hof’s services are prepaid.
Our customer disposes a personal account at Office Hof, where all services are charged. In the beginning of each month the billing system debit from there the amount of the office rent.
Charges for meeting rooms or working places reservations are debited in the moment of the online order; phone calls are debited from this account in the real time, scan of additional pages is debited automatically, etc…

To guarantee the services inconsistence, customer’s account can be always provisioned in advance. By default each customer defines himself the amount and time of his prepayments: he’s able to pay twice a month or even annually, it depends only from his initiative.

The automatic account surveillance will remind the customer about account low balance, especially before the end of month, that’s why we recommend to keep an eye on e-mails from Office Hof.

The invoicing goes automatically in the beginning of each month (between 1-st and 3-rd days of the month) for the previous billing month.
Invoices are sent to customers by e-mail and (if available) Peppol. It means that 2-nd of June the customer will receive the invoice for May; in this invoice are shown all May’s transactions, such as month office rent fees, meeting room reservations, phone charges as well as all entry payments.

For the whole-year prepayment we provide -10% from the total amount. Please contact sales to declare such kind of prepayment.

Offline: via Bank transfer
Online: Visa, MasterCard, Maestro, Bancontact, PayPal

You enter your personal account on the website using credentials from the “Welcome to Office Hof” email and reserve the required room (meeting-room, cabinet, etc.) for the needed date and time.
Your electronic key which you got at the first office visit, will automatically grant you the access to the room.
Thus you will not need the Office Hof’s employees help, though they are always near and are always pleased to assist.

Yes. Even within a small package you are given an extension number in the Office Hof PBX, which means that your customer can always call the number +32 2 585370 and dial the extension number (eg, 123) to communicate with you. The call will be delivered to you free via VoIP, or, for a small fee is forwarded to a phone number in the public telephone network you specify. As part of the VO + package or a separate order provided you have your own dedicated phone number. And not only in Brussels, but in almost every major city in Europe and the USA.

Yes. Quality and low price – that’s our motto.
In addition within the framework of VO + at a separate request it is possible to maintain non-limited numer of phones in the own company telephone network as well as realize the calls of any complexity (auto attendant, call forwarding, voice mail etc).